16.03.2020 – Your reliable service provider – even in times of the Corona virus

Your reliable service provider – even in times of the Corona virus

As of yet, the situation regarding the Corona virus is following a dynamic development.  We at INS are closely monitoring the development of coronavirus infections in Germany and Europe. Therefore, we assess and reassess the situation to the best of our knowledge and thus, draw meaningful and responsible consequences.  Our risk assessment is based in particular on the data, information and recommendations from the Robert Koch Institute (RKI) and the German Federal Center for Health Education (BZgA).

Our customers and employees safety and health is our top priority.  We therefore launched our pandemic crisis plan on March 15th.

Almost the entire INS’ workforce was instructed to work via home office until further notice. The few who are still working from our company grounds do so due to technical reasons and adhere to very strict security guidelines.

This crisis clearly shows us, why we have made emergency and contingency plans in the past, and why we regularly test them in complex scenarios: we have good processes at our disposal, excellent technology, and tested communication pathways that wok even under pressure.

Nothing will change for our customers: we can easily be reached in our home office with the usual telephone number thanks to Swyx, and can access our usual work environment remote thanks to Citrix. Nevertheless, we also employ high security standards in accordance with the requirements of the internationally recognized standard of ISO 27001 when in home office.

Are your employees ready to work via home office?

Home office is much more than packing your laptop and somehow working from home. In order to make the collaboration work virtually, you should establish a few prerequisites:

  • Equip your employees with mobile devices which allow them to work from home.
  • Via Citrix or Microsoft RDS you establish a uniform, secure, and intelligent digital work station allowing for location-independent access to applications, desktops, and data – even via private devices.
  • Via IceWarp or Office 365 you can access your emails, data, and documents from anywhere.
  • Using a VPN tunnel or a secure remote connection guarantees encrypted access to your company’s network.
  • Using a unified communications solution, i.e. Swyx, allows you to utilize not only the usual telephony services but also the collaboration applications such as messaging, video communication and screen sharing.

We would be happy to answer any further questions in regards to furnishing your home office that you may have. Utilizing the matching hardware and software, we ensure that your company remains able to act in times of a crisis. Have we piqued your interest? Just talk to us.

We bid you steady nerves, vigour and a good amount of optimism for the coming weeks.

Stay healthy!