SUPPORT

You already are one of INS’ customers and have technical problems? Our User Help Desk will gladly assist you. Therefore, we offer service agreements.

If you already have such a service agreement, please call the telephone number specified therein.

One of our Help Desk employees might ask you to establish an online session on your PC. For this purpose, you will need to download and install a support client.

We provide Windows and Mac versions for our support client. Please click on the respective link. After the start of the support client, you are asked to enter a session number which you will receive from our support team.