Author Archives for Knut Krummnacker

Successful PCI-DSS 3.2 recertification

April 17, 2019 5:43 pm Published by Leave your thoughts

PCI DSS – these six letters stand for secure credit card payments via the internet. The Payment Card Industry Data Security Standard is a security-related requirement for the secure transfer, processing and storage of credit card data. Appropriate certification of all companies involved – both the service provider and the... View Article


Press review: „Use of analogous service documents through AI“ (Service Today 01/2019)

March 18, 2019 6:20 pm Published by Leave your thoughts

The current issue of Service Today (member magazine of the German customer service association KVD) includes an interview by SERVICE TODAY’s editor Michael Braun (media house Waltrop) with Knut Krummnacker of INS Systems GmbH and Hagen Wustlich of Planet GmbH discussing the possibilities of artificial intelligence for small and medium-sized... View Article


DIGITAL FUTUREcongress 2019 – Our robot was well received – Download our presentation here

February 15, 2019 6:01 pm Published by Leave your thoughts

The 7th DIGITAL FUTUREcongress on Valentine’s Day in Frankfurt, offered IT practitioners and decision-makers the opportunity to discuss all of their topics in regards to their own digitization agenda with experts, and to take home solutions on one day. Hesse’s largest congress exhibition, which focuses less on the technical aspects... View Article